Behavioral Health Software: 16 Top Programs & Billing Solutions

If you’re a behavioral health care provider who has chosen to go solo, then you know the challenges of running an independent business. You have to deal with tons of things your corporate-employed counterparts don’t, like billing and invoicing, tracking your clients’ progress and payments, and taking care of all the scheduling and reminders yourself.

It takes a lot of time and effort to build your own practice. If all of this sounds like way too much work for you, you’re not alone! But luckily, there are tons of resources that can help.

One of the most impactful—and perhaps even life-changing—of these resources is a behavioral health software system.

Before you dive into our reviews, we recommend signing up for Quenza’s 30-day practitioner trial for just $1. With our behavioral health software, you’ll have everything you need to deliver top-caliber therapy solutions professionally online, so that you can help your clients achieve their wellness goals even more effectively.

Choosing A Suitable Behavioral Health System 101

A behavioral health system is a platform that helps you take care of the administrative side of your practice so you can focus on providing the best possible care. There are a range of features that behavioral health software may include, but typically they help you take care of the scheduling, paperwork, and regular or automatic functions.

These include sending out reminders, or creating and issuing essential therapy documents such as informed consent or intake forms, as shown.

Quenza Informed Consent Behavioral Health Software
Digital intake forms are an efficient, paperless way for practitioners to collect patient data. (Pictured: Quenza)

As behavioral health software is specially designed for use by mental health professionals, it should be HIPAA-compliant to secure private patient health information.

There are many behavioral health software options out there, and more are being developed all the time. How do you choose one that’s right for you?

First, think about what parts you need help with. Is filing insurance claims getting too burdensome? Do you have trouble keeping up with scheduling and reminders? Is tracking client progress your biggest challenge? Note the areas in which you need the most support.

Next, check out your available options. Do some research into the behavioral health software solutions that might work for you, and see what kinds of features they offer.

Features To Look For

There’s a growing list of potential features that such solutions may offer, but they include:

Determine how well each solution aligns with your needs, then see which one suits you best.

A behavioral health system is a platform that helps you take care of the administrative side of your practice so you can focus on providing the best possible care.

Of course, on top of the features offered, you’ll need to determine how each solution aligns with your needs on some other very important aspects too, like:

  • Price: even the best solution in the world doesn’t meet all of your needs if it’s way above your price range.
  • User-friendliness: you need to be able to use the solution, and so do your clients if there is a client-facing portal!
  • Training: even the most user-friendly solution may require some training to pick it up; you’ll want at least some training or learning resources to guide you in using the solution you choose.
  • Support from the vendor: issues may arise with the solution or with your practice, and when they do, you want a vendor that’s willing and able to provide you with support.

There are many things to consider when picking the best option for you, and only you can make that call. However, the list below is a good place to start.

Top 11 Software & Program Options Available

This is not an exhaustive list of the options available, but it can be a good start.

These 11 platforms are some of the most popular behavioral health programs out there, and they offer an impressive number of valued features.

Software

Details

Simple Practice Behavioral Health SoftwareSimple Practice tools include:

  • HIPAA compliant video appointments, including screen-sharing
  • Secure client portal for communication
  • Scheduling and customizable appointment reminders
  • Intake and documentation functionality
  • Billing, credit card processing, and autopay
  • Insurance claim filing features
  • Complementary mobile app
NameSimple Practice
Price$39+ monthly
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Coaching
Websitehttps://simplepractice.com/

Software

Details

TheraNest Behavioral Health SoftwareTheraNest gives you:

  • A complete practice management solution
  • HIPAA-compliant video chat
  • Billing and invoicing
  • Treatment planning support
  • Progress notes
  • EHR
NameTheraNest
Price$39+ monthly
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Coaching, Telepsychiatry
Websitehttps://theranest.com/

Software

Details

Full Slate Behavioral Health SoftwareFull Slate offers:

  • Automated online scheduling
  • Email reminders and text reminders
  • Customer care management
  • Collect credit card number, deposit, or full payment
  • Calendar sync
  • Can schedule recurring appointments
  • Class scheduling
  • Fully optimized for cell phones and tablets as well as computers
NameFull Slate
Price$29.95+ monthly
Good ForTeletherapy, Practice Management, Coaching
Websitehttps://fullslate.com/

Software

Details

TherapyNotes Behavioral Health SoftwareTherapy Notes provides:

  • Interactive calendars
  • Integration with other calendar solutions
  • Appointment scheduling and automated reminders
  • Billing, invoicing, and payment processing
  • Claims management
  • Clinical documentation
  • Customizable client portal
  • Customizable client notes and templates
  • Telehealth solutions, including secure video chats and messaging
NameTherapy Notes
Price$49+ monthly
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Coaching, Therapy Notes
Websitehttps://www.therapynotes.com/

Software

Details

Psyquel Behavioral Health SoftwarePsyquel’s tools include:

  • Appointment scheduling and reminders
  • Claims management
  • Self-service portal for clients
  • Medical billing functionality
  • Compliance tracking
  • EMR/EHR
  • Suits a multi- or single provider practice
  • Patient note templates
  • Credit card payment processing
  • Works on all computer, tablets, and cell phones
NamePsyquel
PriceContact vendor
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Telepsychiatry, Digital Health
Websitehttps://psyquel.com/

Software

Details

Kareo Behavioral Health SoftwareKareo offers:

  • Billing and payment processing
  • Insurance claims tracking
  • Billing analytics
  • Online booking and reminders
  • Online patient intake process
  • Collection of resources to improve your practice
  • Tools to manage your online presence
  • Customizable note templates and treatment plans
NameKareo Billing
Price$80+monthly
Good ForOnline Psychotherapy, Telehealth, Practice Management, Customer Engagement
Websitehttps://www.kareo.com/mental-health/

Software

Details

Therabill Behavioral Health SoftwareTherabill provides support for:

  • Electronic claims submission
  • Appointment scheduling (syncs with other calendars) and reminders
  • Billing, invoicing, and payment processing
  • Customizable documentation templates
  • Secure messaging and faxing
  • Custom and automated reports
NameTherabill
Price$149+monthly
Good ForOnline Psychotherapy, Practice Management, Teletherapy
Websitehttps://therabill.com/

Software

Details

Quenza Behavioral Health SoftwareWith Quenza, practitioners can access:

  • Complete practice management software
  • Includes a library of evidence-based forms, templates, exercises, and activities
  • Drag-and-drop menu functionality to create unique plans
  • Ability to share multimedia resources
  • Real-time monitoring and results
  • Fully customizable treatment pathways
  • Assessments, scales, and other measurement tools
  • HIPAA-compliant
  • Secure messaging
  • Client notifications and reminders
NameQuenza
Price$1+ monthly
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Coaching, Client Engagement
Websitehttps://quenza.com/

Software

Details

Power Diary Behavioral Health SoftwarePower Diary offers:

  • Practice management solution
  • Calendar management and scheduling
  • Video chat feature
  • Custom forms and templates
  • Invoicing and billing functionality
  • Client portal for secure document sharing
NamePower Diary
Price$5+ weekly
Good ForPhysical Therapy, Occupational Therapy, Coaching, Practice Management
Websitehttps://powerdiary.com/

Software

Details

ICANotes Behavioral Health SoftwareICANotes gives you:

  • Appointment scheduling and reminders
  • Electronic document management
  • Secure patient messaging and internal communications
  • Patient portal for self-service
  • HIPAA compliant EMR system
  • Electronic billing and claims submission
NameICANotes
Price$6+ monthly
Good ForOnline Psychotherapy, Physical Therapy, Occupational Therapy, Telepsychiatry
Websitehttps://icanotes.com/

Software

Details

DoTimely Behavioral Health SoftwareDoTimely’s features include:

  • Invoicing and billing
  • Online scheduling
  • Payment processing
  • Invoice and billing reminders
  • Can handle packages and subscriptions
  • Custom client pricing and discounts
  • Staff pay capabilities
NameDoTimely
PriceFree+ monthly
Good ForPractice Management, Coaching Management
Websitehttps://dotimely.com/

Billing Solutions: Our 5 Favorite Systems

If you don’t feel the need for a solution with all the features, but still need something to help you with billing, invoicing, and payment processing, there are several billing solutions available.

They may not be able to “do it all” but their price point is more budget-friendly.

Billing Solution

Details

QuickBooks Behavioral Health Billing Software
  • Create and send invoices
  • Accept payments (from credit cards and bank accounts)
  • Track your income and expenses
  • Receipt capture
  • Reporting functionality
  • Manage contractors
  • App integration (including PayPal, Square, and Shopify)
NameQuickBooks
Price$12.5+ monthly
Good ForInsurance Claims, Payment Processing, Billing and Invoicing, Reporting
Websitehttps://quickbooks.intuit.com/

Billing Solution

Details

FreshBooks Behavioral Health Billing Software
  • Professional invoices
  • Online payments
  • Automated payment reminders
  • Business health and financial reports
  • Features include estimates and proposals
  • Time tracking
  • Integration with other apps (including Gmail, Dropbox, and TaxFyle)
NameFreshBooks
Price$4.5+ monthly
Good ForInsurance Claims, Payment Processing, Billing and Invoicing, Reporting
Websitehttps://www.freshbooks.com/self-employed-professionals

Billing Solution

Details

BigTime Behavioral Health Billing Software
  • Invoicing (including drafts, billing rates, cost rates, and more)
  • Budget and project tracking
  • Integration with other apps (including Google, Salesforce, and QuickBooks)
  • Personalized invoice templates
  • Time tracking
  • Expense tracking
  • Payment processing
  • Reporting and dashboards
  • Mobile access
NameBigTime
Price$10+ monthly
Good ForPayment Processing, Billing and Invoicing, Reporting
Websitehttps://www.bigtime.net/

Billing Solution

Details

Wave Behavioral Health Billing Software
  • Professional invoicing
  • Payment processing
  • Recurring billing for repeat customers (including automatic credit card payments)
  • Automatic syncing with Wave Accounting software
  • Customer relationship management
  • Payment tracking and communications
  • Instant notifications for invoice viewing and payments
  • Free app for mobile use
NameWave
PriceFree (fees for accepting payments)
Good ForInsurance Claims, Payment Processing, Billing and Invoicing, Reporting, Customer Relationship Management
Websitehttps://www.waveapps.com/

Final Thoughts

When you’re choosing a blended therapy solution, you want one that works for you. While we can’t tell you which one is the best to help you with your practice, this list should serve as a good starting point for your research.

Remember that the best solution for you may not be the most popular or the most highly reviewed—it’s the one that meets all your unique needs.

We hope you enjoyed this review. Don’t forget to start your 30-day Quenza trial to turn what you’ve learned into better patient health outcomes!

Quenza is a specialized behavioral health system for blended care professionals that will give you all the tools you need to streamline your practice and share unique, professional mental health solutions with your clients – ultimately, helping you can maximize your positive impact on the lives of those you help.

About the author

Courtney is currently working as a healthcare workforce researcher for the state of California and a regular contributor to the Quenza blog. She has a passion for taking research findings and translating them into concise, actionable packages of information that anyone can understand and implement.

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