If you’re a psychologist or counselor, you’re well aware that therapy is vital for those who need mental healthcare. But often, individuals who need it the most can face significant barriers to proper treatment.
E-therapy software can help you and your patients overcome the most typical obstacles to accessing professional help, by putting you and your solutions online and making them more accessible, more affordable, and even more engaging. In this guide, we’ll take a closer look.
Before you get started, we thought you’d enjoy try out Quenza’s e-therapy software for yourself with our 30 day, $1 trial.
Quenza’s digital e-therapy tools will help you engage your clients with professional, personalized solutions, and give you everything you need to share practice-branded treatments from anywhere.
What is E-Therapy & Why Is It Important?
E-therapy, or online therapy, is the standard term for mental healthcare solutions that are delivered digitally.
The APA defines it as:
An internet-based form of distance therapy used to expand access to clinical services typically offered face-to-face. This therapy can be conducted via webcam, in real-time messaging, in chat rooms, and in e-mail messages.
In the increasingly connected world of healthcare, many professionals have embraced virtual channels to help clients where face-to-face treatments are not accessible to them, either:
- As part of broader blended care solutions, which combine in-person and internet-based therapeutic approaches, or
- As purely digital therapy.
What Does It Look Like?
There are more than a few ways to deliver e-therapy, which operates very much on the same principles as traditional therapy.
Because therapists and clients can interact in real-time (synchronous e-therapy), through delayed exchanges (asynchronous e-therapy), or both, a wide range of digital channels can be used.
These include, but are by no means limited to:
- Mental health apps: Which allow patients to engage with interventions and treatments in their own time (the UK’s IAPT initiative is full of brilliant examples)
- Videoconferencing: A popular way for counselors and psychologists to hold live patient sessions in real-time
- Instant chat: Where clients and professionals can leave each other private messages on a HIPAA-compliant platform
- Telephone or VOIP, and
- SMS, Email, and more.
Also known as teletherapy, e-therapy generally uses the same science-based psychological tools, theories, and frameworks to help clients manage symptoms and improve their wellbeing.
While it still has its limitations, it is fast becoming a vital form of professional mental healthcare for patients around the world.
5 Benefits of E-Therapy and Teletherapy
In the increasingly connected world of healthcare, many professionals have embraced virtual channels to help clients where face-to-face treatments are not accessible to them
As it centers on the same evidence-based approaches as conventional mental healthcare, patients can successfully undergo e-therapy to manage a wide array of conditions.
It also offers numerous additional benefits to traditional treatment, such as:
- Greater flexibility. Regularly attending a brick-and-mortar surgery can be tricky for those with work, family, and other commitments. With a digital solution, patients are more likely to seek out the treatment they need and remain committed to a program.
- More privacy. Crowded waiting rooms and social stigma around mental health issues can be offputting for many who might otherwise pursue therapy. E-therapy removes these obstacles, so they can receive help and support from home.
- Lower costs. Without the overheads of physical office space, therapy becomes much less expensive for professionals to deliver. Patients can benefit substantially from these lower rates, while potentially saving on travel expenses and time off work.
- Increased accessibility. For patients with restricted mobility, or those in remote locations, e-therapy is often the only way to get professional help without relying on friends or public transport.
These advantages make e-therapy a highly attractive business model for practitioners, who can also benefit from more flexible working hours and a far wider pool of potential patients.
What is the Best E-Therapy Software?
If you’re looking to start your own private psychology practice or diversify into a blended care approach, there are many professional e-therapy software solutions to help you.
Using Quenza as an example, an ideal e-therapy software should ultimately give you digital tools to simplify your workflow and deliver the same high-caliber patient care as you would in person.
This might include practice form templates and psychotherapy note templates, as well as the tools to design your own, as shown below:
It might also include mental healthcare templates, to save you time when you’re treatment planning:
As we’ve shown above, e-therapy software should help you with the practical aspects of delivering your patient solutions, but it should also simplify your patients’ experiences.
With Quenza, this is achieved using mobile-compatible client apps, which centralize all your patients’ resources into a convenient, HIPAA-compliant, and free patient portal on their smartphones or connected device:
In a nutshell, there is a wide array of ways that e-therapy software like Quenza can help you as a professional.
Finding the best system for your practice is all about understanding what digital tools are available out there, and choosing the ones that will help you run your specific practice.
For a closer look at some of the most important e-therapy tools, read on.
7 Helpful E-Therapy Tools in Quenza
Among the many software options today, Quenza is one of the most flexible, powerful e-therapy apps available to therapists.
While digitalizing your practice admin with live client tracking and program automation features, Quenza helps you take charge of the way you create and share online treatments.
- Quenza helps you design and deliver e-therapy interventions. Simply by dragging and dropping pre-made fields, you can use Quenza’s versatile Activity Builder to craft bespoke assessments, lessons, activities, worksheets, and other solutions from blank digital templates. You can even save further time by modifying existing templates from a free in-app Expansion Library of popular therapy interventions, treatments, and scales.
- Quenza helps you craft personalized care pathways from your solutions. Another key e-therapy tool is Quenza’s Pathways Builder, which enables you to combine and curate your saved Activities into treatments or mental health programs tailored to your patients’ goals. If you’d like to deliver your treatments according to a schedule, you can set custom intervals between each step to automate their secure delivery.
- Quenza helps you monitor patient progress. With the platform’s live, HIPAA-compliant tracking, you can automatically collect your patients’ results and responses to get an overview of their progress and performance, as shown below. Should you want to amend a patient’s upcoming resources, you can use real-time data to deliver feedback-informed treatment.
From one centralized practitioner dashboard, Quenza gives you full control over every aspect of your patients’ treatment, allowing you to run your practice from any connected device.
You can also:
- Communicate privately and securely with patients using Quenza Chat
- Brand all your correspondence, forms, and resources with your custom practice logo
- Send notifications and reminders to your patients between sessions, and
- Experiment with new activities, exercises, and psychoeducational resources of your own using multimedia uploads for more engaging interventions.
Put simply, Quenza is a powerful e-therapy tool of its own, with the unique advantage of built-in professional creativity. With one user-friendly digital toolkit, you can boost your online practice for improved collaboration, higher patient engagement, and ultimately, better health outcomes.
E-Therapy Ethical Boundaries To Keep in Mind
With the wealth of creative digital ways to help your e-therapy clients, it’s important not to forget that your chosen software must meet the privacy and security requirements of the industry.
Quenza is fully compliant with the HIPAA regulations that the APA recommends in its Teletherapy Best Practice Guidelines, meaning that all your patient data is securely stored and AES-256 encrypted.
For a more in-depth look at how you can adhere to professional best practices while helping others online, check out our guides to Writing HIPAA Compliant Psychotherapy Notes: 10 Tips & Apps.
With e-therapy, psychologists and counselors can help patients from anywhere in the world, on a schedule and in a setting that suits them.
Getting started is simply a matter of finding the right therapy program for your practice and familiarizing yourself with the tools that can enhance your impact. If you’re ready to take the next professional step, Quenza can help you boost your approach. Take a look at our therapy tools resources for even more inspiration, and don’t forget to let us know how you apply these tips in a comment.
We hope this guide has helped you. If you’re ready to deliver beautifully effective e-therapy solutions yourself, don’t forget to start your $1, month-long trial of Quenza.
Quenza’s e-therapy software will give you all the blended care tools need to keep your clients activated, informed, and engaged in their healthcare online, so that you can help them achieve their wellbeing goals.
- ^ APA. (2020). e-therapy. Retrieved from https://dictionary.apa.org/e-therapy
- ^ CADTH. (2008). Overview of Assessments of Real-Time (Synchronous) and Asynchronous Telehealth. Retrieved from https://www.cadth.ca/sites/default/files/pdf/O0427_Real-Time-%28Synchronous%29-Asynchronous-Telehealth_to_e.pdf
- ^ APA. (2020). Guidelines for the Practice of Telepsychology. Retrieved from https://www.apa.org/practice/guidelines/telepsychology