Using The GROW Coaching Model (+ Example PDF Worksheet)

GROW Coaching Model

The GROW coaching model is a popular action-oriented framework for helping clients achieve their goals.

This article will show you how to implement the model effectively in your work, including example GROW model questions, real-life scenarios, and a PDF worksheet template to use or adapt for your clients.

What Is the GROW Model for Coaching?

GROW is an acronym for Goals, Reality, Options, and Will (or Way Forward).

Developed in 1992 by Sir John Whitmore, Graham Alexander, and Alan Fine in Whitman’s book Coaching For Performance, the goal of this four-step coaching model is to enable structured coaching conversations while giving a client deeper insight into their context and challenges.[1]

The framework covers the four essential elements of an effective coaching journey, with focused questions for each stage in the process as shown below.[2]

Diagram of GROW model for coaching
GROW is an acronym for Goal, Options, Reality, and Will with focused questions at each stage to enable more structured sessions. Source: Ngozwana (2017). 

The GROW coaching model steps are as follows:[3]

Goal: A client’s ambitions or aspirations
Reality: Their current challenges and/or context

Options: Resources, strengths, and/or possibilities for achieving their goals

Will: Actions they might take and accountability.

Implementing the GROW model helps you guide clients through the process of setting clear and achievable goals, exploring their current reality, identifying possibilities for moving forward, and committing to specific actions.

To implement the model effectively, the first step is for coaches to help their clients set intrinsically motivating Goals—goals that are both inspiring and challenging.

The duration and specific focus of the subsequent Reality and Options stages can be flexibly adapted to the client’s circumstances. During the final step Will, the focus is on establishing what a client is prepared to do in order to achieve their goal and a potential structure for implementing those actions.

Both the Goals and Will stages can be revisited as required.

How To Apply It: 20 Example Questions

As with all coaching, a professional’s role is to enable clients to find their own solutions. Actioning Whitmore’s framework is about asking the right questions for each stage in their journey.

Here are some GROW model questions to tailor to your client’s needs, aspirations, and coaching context:

Goal:

  • What is the specific outcome or goal that you want to accomplish?
  • How will you know when you have achieved it?
  • Is this goal realistically achievable?
  • How will accomplishing this goal change your life for the better?
  • Imagine you have accomplished your goal several months from now. What does success look, sound, or feel like? What is different?

Reality:

  • What is your current context or status in relation to this goal?
  • What roadblocks or challenges are you facing right now?
  • On a scale of 1–10, where your ideal situation is 10, what number are you at now?
  • What steps have you taken so far to achieve this goal, successfully or unsuccessfully?
  • How does this goal align with the larger context of your life or career?

Options

  • What are some potential strategies or solutions for achieving your goal?
  • What are the advantages and disadvantages of each?
  • Have you researched any best practices or successful examples related to this goal?
  • Where could you find the information or support that you need in order to succeed?
  • What internal, social, or external resources are available to you to help you accomplish this goal?

Will:

  • What specific steps will you take to achieve this goal?
  • What are your sub-goals, milestones, or deadlines?
  • How will you track your progress?
  • On a scale of 1–10, where 10 is fully committed, how committed are you to taking that action?
  • What roadblocks or challenges do you expect to encounter, and how do you plan to address them?

You can find more useful questions here: 43 Powerful Life Coaching Questions To Ask Your Clients

3 Practical GROW Coaching Model Scenarios

The GROW model itself is highly flexible. With the right attention to a client’s specific coaching circumstances, it can be used to facilitate self-discovery, clarity, and improved performance in a huge range of developmental contexts.[4]

Let’s look at some practical GROW model example scenarios in more depth.

1. Leadership/Organizational Coaching

Using the GROW framework is a great way to structure coaching conversations, foster intrinsic motivation, and establish a positive coaching culture within organizations.

An example coaching sequence in this context might flow as follows:

Goal: A manager wants to improve their customer satisfaction ratings by 20% over the next three months.

Reality: They discuss their current customer lifecycle and relationship-building strategies with their coach. They identify that their key challenges are empathizing with customer pain points and responding efficiently to inquiries.

Options: The coach and manager brainstorm various strategies for improving the customer journey and streamlining the inquiry process, such as implementing feedback forms, focus groups, and customer relationship software. They also explore different efficiency tactics, such as automating repetitive tasks and improving the manager’s time management.

Will: The manager and coach agree on an action plan and “next steps” that include drafting a feedback form, hosting three focus groups a week, and finding a suitable CRM for the sales journey. They set a specific customer satisfaction rating target for the three-month mark and plan fortnightly check-ins to track progress and tackle any obstacles that crop up.

2. Group Coaching

Another advantage of the GROW model is that it can be used to keep coaching groups focused and on track. It also encourages collective brainstorming and discussion, fostering a collaborative environment and allowing for a wider range of potential solutions for achieving the group’s goals.

Goal: Each group member describes their specific, measurable, and time-bound goal for the session.

Reality: Each member then shares their current reality with respect to their goal, describing any roadblocks or challenges they are struggling with and any progress they have made thus far.

Options: The group collectively brainstorms potential strategies or solutions for overcoming the obstacles and accomplishing the goal. This is a great opportunity for outside-the-box thinking and expanding on one another’s input to unlock more creative potential options.

Will: Lastly, each member commits to specific actions they will take to progress towards their goal. A timeline may be created that uses sub-goals, milestones, and deadlines to track client progress.

The GROW model encourages collective brainstorming and discussion in group coaching contexts. This can foster a collaborative environment, allowing for a wider range of potential solutions for achieving the group’s goals.

3. Teaching/Learning

Educators can also use the GROW coaching model to help students set clear goals for improving their performance and provide any necessary support and guidance as they implement their action plans.

Here’s an example of how it can be used to identify a student’s needs, develop options, establish an action plan, and monitor their progress.

Goal: The teacher and student collaborate to identify the student’s specific learning goal, for example “to improve their understanding of photosynthesis.”

Reality: Both parties assess the student’s current situation together. The teacher assesses the student’s existing understanding of photosynthesis and the student describes any challenges they have been facing. The teacher helps the student to identify any gaps in their understanding that might be preventing them from better understanding the concept.

Options: The teacher and student collaborate to come up with potential solutions. The teacher suggests various strategies for learning more about photosynthesis, such as using YouTube videos, practicing mock exams, or working with an online tutor. The student weighs up the pros and cons of each and decides which option they want to pursue.

Will: The teacher and student formulate an action plan for which the student sets specific, measurable, and achievable goals for improving their understanding. They also identify the resources required to accomplish these goals and overcome any potential challenges, with the teacher providing the student with support, guidance, and learning resources.

Will: Both parties agree on a time frame for achieving the goal and how the student’s progress will be tracked or adjusted. The student commits to taking specific actions to increase their understanding of photosynthesis and the two plan accountability check-ins to help the student stay on track.

See also: How To Create An Online Course With The Quenza Platform

Example PDF Worksheet (& Answers)

Ready to help your clients by applying the GROW framework in practice?

Download the comprehensive, 6-page PDF GROW coaching model worksheet that we created for you, with 23 coaching questions that will help your clients identify, plan, and commit to their next actions.

This exercise will take your clients through each step of the GROW framework, with writing prompts for each of the Goal, Reality, Options, and Will stages in turn. A few example prompts include:

  • What life domain would you like to work on? (Goal)
  • With this domain in mind, what specific goals do you want to achieve, and in what
    time frame? (Goal)
  • Describe what has been happening in your current situation. (Reality)
  • What have you tried so far to achieve your goal, and what were the results? (Reality)
  • If you were to pursue your goal, how might you go about it? (Options)
  • What else could you do to achieve your goal? (Options)
  • What is the first step you will take, and when will you take it? (Will)
  • What obstacles might get in your way? (Will)

cover of grow model questions pdf worksheetCreating Your Own GROW Model Worksheet

Looking for something slightly different to suit your client’s context?

If this worksheet doesn’t quite match your client’s needs, why not create your own?

(Feel free to use the GROW model questions we’ve provided!)

Watch this 5-minute video for a step-by-step guide to designing and sharing an interactive, personalized GROW model exercise using simple drag and drop tools:

Final Thoughts

If your mission is to support your clients with a clear and structured approach to achieving their goals, the GROW model has a lot to offer. Hopefully, you’ve found enough advice and inspiration in here to apply this versatile framework to your next coaching journey!

If you’ve found this article valuable, we have even more resources to help you up your professional game. Take a look at our free 30-page coaching guide for actionable, up-to-the-minute tips that will help you scale your coaching practice today.

References

  1. ^ Whitmore, J. (2017). Coaching for Performance: GROWing Human Potential and Purpose - The Principles And Practice Of Coaching And Leadership Updated 25th Anniversary Edition. Hachette UK.
  2. ^ Ngozwana, N. (2017). Rehabilitating Ex-Offenders through Non-Formal Education in Lesotho. IAFOR Journal of Education, 5(1), 111-121.
  3. ^ Performanceconsultants.com. (2023). The GROW Model. Retrieved from https://www.performanceconsultants.com/grow-model
  4. ^ Kunos, I. (2017). Role of Coaching Models. International Journal of Research in Business Studies and Management, 4(9), 41-46.

About the author

Catherine specializes in Organizational and Positive Psychology, helping entrepreneurs, clinical psychologists and OD specialists grow their businesses by simplifying their digital journeys.

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