E-health or mobile health is no longer in its infancy and is now a highly popular, convenient way for patients worldwide to access vital medical care. If you’re a practitioner, you might already be familiar with a few of its benefits – but not yet have the practical understanding of how to make it happen.
In this article, we’ll show you how to take your practice digital when you make a mobile health app, or e-health app, part of your business model.
Before you get started, we recommend our $1 trial of Quenza’s mobile health app for your practice. Our blended care software will help you deliver smoother, more enjoyable patient journeys online, and contains all the tools you need to run your professional e-clinic or teletherapy from any connected device.
What is Mobile Health or E-Health?
E-health, or mobile health, is the nexus of public health and medical technologies – an advanced, convenient way for more people to benefit from professional healthcare solutions through virtual media and channels.
In broader terms, the phrase encompasses a variety of online services and treatments that are provided through digital means.
This covers a huge scope of healthcare solutions, a few examples of which might include:
- Teletherapy for mental health, e.g. iCBT or online group therapy
- Medical checkups delivered through videoconferencing
- Monitoring health indicators through remote tracking devices, e.g. glucose monitors or fitness trackers
- Online physical therapy, speech therapy, or applied behavior analysis programs, and
- Routine GP consultations through voice-over-internet protocol (VOIP) and instant messaging.
How Is E-Health Revolutionizing Healthcare
Mobile health apps represent a commitment to networked, global thinking, to improve healthcare by using information and communication technology.
Mobile health has a huge range of advantages and has been described as:
“A state-of-mind, a way of thinking, an attitude, and a commitment for networked, global thinking, to improve health care locally, regionally, and worldwide by using information and communication technology.”
As Eysenbach argues, its impacts can be cleverly summarized as 10 ‘E’s’; we’ve described their transformative impact on global healthcare in the table below.
5+ Proven Benefits of Mobile Health Apps
We know that mobile health can be hugely beneficial when it’s delivered professionally, but what does that mean for providers?
As a teletherapist, digital psychiatrist, or online GP, embracing e-health in a practical sense means adapting your services to digital channels.
It may sound like a lot of new learning, but typically comes down to a few simple changes such as:
- Conducting your sessions online, e.g. through videoconferencing, audio chats, or instant messaging
- Communicating digitally with your clients between sessions – often using the same channels
- Sharing patient health information virtually, through online activities, e-courses, and multimedia, and
- Collecting and tracking health-related data digitally, which is easily (and automatically) achieved with professional mobile health apps like Quenza.
Many healthcare professionals use all-in-one mobile health apps to deliver professional mental health solutions online under their own practice brand.
These tailor-made solutions are designed to streamline practitioner workflows and maximize the beneficial effects of your science-based treatments, resulting in better patient care and improved health outcomes.
Some proven benefits of e-health apps include:
- Greater reach: Accessing treatment or therapy through an app means remotely-located patients are more likely to seek out healthcare or attend routine appointments.
- Patient satisfaction: Mobile health apps are convenient and often interactive, delivering an engaging treatment experience that has been linked to high patient satisfaction.
- More affordable treatment: E-health and mental health apps can streamline your practice admin, making them more cost-effective to deliver and affordable for patients.
- Enhanced efficiency: Mobile health apps enable patients to attend sessions, book appointments, and begin treatment more efficiently, while also reducing practice paperwork, and simplifying admin for providers, and
- Fewer administrative errors: Technology also simplifies data collection for practices, helping practitioners gather and store patient information, assessment results, and more in a HIPAA-compliant manner.
Best Mobile Health App To Download Today
There are many tools and software solutions that can be used to deliver healthcare online, but the ideal app for your services will depend on your practice.
A good mobile health app should provide the tools you need to achieve your core goals – one great example is Quenza’s mobile health app, which we’ll use to illustrate.
A Closer Look
First, the best mobile health app for your practice should help you design and share healthcare treatments, with custom form builders or activity design features.
Quenza’s easy-to-use Activity Builder tool is a great example of a simple-to-use digital feature that helps you build online exercises, assessments, interventions, and other healthcare treatments:
As shown, you can simply drag and drop different fields into a blank template to create virtual solutions in a few easy steps with the Activity Builder tool. You can even custom brand your worksheets, lessons, patient resources, and interventions with your practice logo.
With Quenza’s mobile health app, these are delivered as interactive Activities to your patients’ devices as shown below, and they can work through their treatment online.
If you deliver mental health treatments, as in our example above, all materials are also kept private and secure with Quenza’s HIPAA-compliant platform. They can be downloaded by your patients as PDFs directly from their free client portal on their smartphone or tablet mobile health app.
Your Activity Builder also performs several more key functions that you should be looking for in the best mobile health app, as it can:
- Simplify your note-taking – by allowing you to create custom therapy, BIRP (Behavior, Intervention, Responde, and Plan), DAP (Data, Assessment,and Plan), and SOAP note templates, and
- Reduce your administration: when you use it to create patient invoices, intake forms, encounter forms, informed consent documents, and more under your practice brand.
As we’ve also seen, Quenza’s tools help you store patient information securely, another essential feature to look for in an ideal mobile health app. With Quenza, all healthcare records, results, patient data, and chat logs are encrypted, so that you can deliver treatment in a way that’s GDPR- and HIPAA-compliant.
The best mobile health app should also streamline treatment planning so that you as a provider have more time to spend with clients.
This is easily achieved with Quenza’s Pathways tool, another example of how tools in specially designed e-health apps can help you craft efficient, effective care pathways digitally:
You can organize different Activities as steps to design a personalized care pathway for patients with your Pathways Tool, which will also deliver each element according to your specified treatment schedule.
Another tool that Quenza makes a great e-health app is that it enables more convenient, more frequent Client communication.
As shown here, you can use HIPAA-compliant instant messaging for between-session communications, such as when you’d like to remind patients of an appointment or to complete an Activity:
While keeping your correspondence secure and readily accessible on your connected device, Quenza Chat also centralizes your client communications. You can opt in or out of notifications on a per-patient basis, or turn all your chat notifications off entirely when your practice is out of hours.
How To Use Quenza’s Tools For Helping Patients
There are a wealth of ways to use Quenza’s tools to simplify your practice workflow and deliver more efficient, engaging patient treatments.
In addition to transforming your current in-person treatments into digital forms, you might also consider:
- Develop your own interventions from scratch – see our helpful Wheel of Life template article for a guide to creating your own client assessments
- Share an e-course or learning module about specific medical conditions – check out our guide to the Best Online Learning Software That Will Revolutionize Teaching
- Promote your brand with a medical outreach program (with Quenza’s easy-to-use white label feature)
- Deliver group coaching for a wider audience
- Offer health coaching from your practice, or
- Broaden the scope of your programs by customizing Quenza’s ready-made Activities and Pathways, all of which are free to use from your in-app Expansion library.
Because it’s designed specifically for telehealth and blended care practice, you’ll find Quenza’s tools help you stay in touch, organized, and on top of your patients’ welfare, so that you can maximize their chances of success.
If your practice hopes to help more clients, more effectively, an all-in-one e-health app is the best way to take your solutions digital.
With a little time spent mastering some basic tools, you’ll very soon have all your existing treatments available online, and designing new ones of your very own.
We hope this guide was helpful. To share unique, professional wellbeing treatments of your own, don’t forget to start your 30-day, $1 trial of Quenza’s mobile health app. Quenza’s user-friendly online tools include everything you need to elevate your patient experience so that you can help more patients, even more effectively with your own online solutions.
- ^ Eysenbach, G. (2001). What is e-health?. Journal of Medical Internet Research, 3(2), e20.
- ^ Goodridge, D., & Marciniuk, D. (2016). Rural and remote care: overcoming the challenges of distance. Chronic Respiratory Disease, 13(2), 192.
- ^ Polinski, J. M., Barker, T., Gagliano, N., Sussman, A., Brennan, T. A., & Shrank, W. H. (2016). Patients’ satisfaction with and preference for telehealth visits. Journal of General Internal Medicine, 31(3), 269.
- ^ McLean, S., Sheikh, A., Cresswell, K., Nurmatov, U., Mukherjee, M., Hemmi, A., & Pagliari, C. (2013). The impact of telehealthcare on the quality and safety of care: a systematic overview. PloS one, 8(8), e71238.
- ^ Institute of Medicine. (2003). Key capabilities of an electronic health record system. Retrieved from http://iom.nationalacademies.org/Reports/2003/Key-Capabilities-of-anElectronic-Health-Record-System.aspx